FAQ's

How can I contact Originluxe?

You can email us at hello@originluxe.com where our customer service team will be happy to help you with whatever you need!

 

Is it a physical item?

No, we provide an online e-book that you can instantly download after you purchase. 

So, there is no need to wait around for long shipping or delivery times!

 

What payment methods do you accept?

We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal & Apple Pay payments.

 

How long will it take to receive my order?

You will receive your e-book instantly available for download after your purchase.

 

How can I get a refund for my order?

If for any reason you are not completely satisfied with your purchase, within 7 days of placing your order, we will refund you for your purchase with no questions asked.

 

If I accidently delete a file, can I re-download it?

Yes, you're able to download our e-book as much as you want! Once purchased it can be easily re-downloaded.

 

Is your download instant? how will I receive the products?

Yes, our download is instant! After you complete the payment you will immediately have the option to download the products from the final purchase page and you will also receive a download email shortly after.